Delivery time within Germany is usually 2–3 business days after receipt of order.

The exact delivery time will be displayed at checkout. Delivery times may vary for shipments to other European countries.

Returns will be refunded within 5 days after receipt of products.

We process returns as quickly as possible and arrange for the refund to be made promptly after receipt of the goods.

Does your Neo not fit? No problem - you can return it. Please note our return policy.

neolevee ProLine bandages are designed to support you during training, competition, or even everyday life - providing stability and comfort for different areas of the body.

Our bandages are suitable for all adults who lead or want to lead an active lifestyle - from professional athletes to recreational athletes and people who want to get active again after a break.

They are specially designed for those who are looking for stability for their joints and muscles.

Choosing the right size is important so that the bandage can provide you with optimal support. You can find information about sizing on the corresponding product pages - both in the media gallery and further down on the product page.

Yes. ProLine sleeves are designed for use on the skin and do not contain latex.

All neolevee ProLine sleeves are made in Germany.

The duration of wear depends on the bandage and always assumes that you do not have any circulatory disorders or other venous diseases.

Muscular bandages for your calf and thigh: We recommend a maximum wear time of three hours during your activity.

Joint bandages for ankle, patella, knee, shoulder, elbow, and wrist: Since the focus here is on stabilizing your joints, the bandage can also be worn during longer everyday activities.

As a general rule, if you experience discomfort while wearing the bandage, remove the Neos immediately and consult a doctor if the discomfort persists. In addition, the bandages should not be worn while sleeping.

Neo ProLine products can be used for all sporting activities - regardless whether you run, go to the gym, play basketball or practice yoga.

Yes. ProLine bandages are also suitable for use in water. If you are active in salt water, please make sure to rinse the bandages with fresh water afterwards.

People with circulatory disorders should not use Neos under any circumstances. Furthermore, Neos are designed for adults and not for children.

We recommend that you do not use our Neo sleeves in combination with warming ointments, because this can generate too much heat and might feel uncomfortable.

Washing: Neos can be washed at 30° on a gentle cycle.

Drying: Neos must not be tumble dried, but laid flat and not exposed to direct sunlight.

Furthermore, Neos must not be ironed or bleached.